This week I’ve been picking up some training for people who are unable to deliver. As I was checking into my hotel I explained the reasons for my trip. The receptionist “So you got the short straw then, traveling such along way to work at really short notice”.

I was stunned, as that attitude had never occurred to me. I’m really pleased to be able to help out colleagues. I’m happy to have work as I have the time available. I’m interested to meet some different clients and people from different organisations. There is not a bone in my body that feels put upon, short changed or unhappy delivering these programmes.

This showed me that my attitude was more positive than other people’s might have been. That was a surprise to me because I sometimes potter around in my own little world without really checking what is going on outside. So when you are suddenly brought up against the world outside it can be a surprise. And you don’t actually know about that unless you ask or you get some sort of feedback like that.

What’s your attitude and how does that compare to what people are expecting of you? What will you do with the feedback that you have? Is your attitude helpful in your current situation? If not, what would be a more helpful attitude?